All major credit cards and Paypal are accepted.
The studio is closed during the Holidays. Orders will ship on my return week of 1/7/2018.
Processing times ->
Heat Pads: 2-5 business days
Clipboards: 2-5 business days
Coasters: 2-5 business days
Softcovers: 2-5 business days
Fabric Bins: 2-5 business days
Hardcovers: 2 weeks
Throw Pillows: 2 weeks
Cases: 2 weeks
Art Prints: 2 weeks
Totes: 2 weeks
Refunds and Exchanges
LOST/STOLEN PACKAGE — If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has been delivered but you have not received it, contact me so we can try to track it down.
RETURNS/EXCHANGES — I want you to be completely happy with your purchase. Having said that, because all pieces are lovingly handmade by me, each one is unique! This is the wonderful thing about handcrafted goods.
If you feel you have received something different from what you expected, you may return your piece (you are responsible for return shipping costs) within 30 days of receipt of item for a store credit, exchange or refund. Refund will be issued upon receipt of item intact and resellable.
Full refunds including shipping are only given if I grossly misrepresented the item, the item arrives damaged (pictures required), or the package is lost.
Please remember: depending on your screen, color accuracy may vary. I cannot be held responsible for colors not matching your screen.
INSTANT DOWNLOADS — Due to the nature of instant downloads, I do not refund for digital images / instant downloads. They are clearly described as digital image and not originals.
Looking for a different size? If you don't find what you want there, please contact me and I'll do my best to match what you need.
— usually take 2-8 business days depending on the size of your package.
— is available upon request at an additional cost depending on the order. Please contact me to expedite shipping.
TRACKING INFO will be sent to you once your items are packed and includes a link to check the status of the shipment. International shipments are not updated outside of the US until delivery is confirmed.
Please ensure the address associated with your PayPal account is correct. If you want your package to arrive at another address, please contact me.
Unfortunately, after 2 years of shipping international and having problems/frustrations on all sides, I decided to sell only domestic.
For all instant downloads / digital art:
- Personal use
- Can be altered
- Cannot be sublicensed, resold, shared, transferred, or otherwise redistributed on its own (even for free)
- Cannot be used in a product offered for sale where the item contributes to the core value of the product being sold.
If you’re still unclear about what is or isn’t allowed, please respect the creator and contact me for clarification.